August 10, 2016

SERVICES

In addition to the best pricing and rebates on vaccines and the knock out prices you’ll receive through McKesson, all covered under your annual participation fee, you are also eligible to access a host of services specially curated and negotiated by the IPMSO, to provide you the right solution, at the right price, at the right time for however long you need it.

Read on!

OFFICE SUPPLIES AND MISCELLANEOUS PURCHASES

Need a discount on an item? Any item? We have it! Coffee, garbage cans, moving services, rental cars, movies- you name it, and we have a discount program for you, all included in your IPMSO subscription.

MERCHANT SERVICES (CREDIT CARD PAYMENT PROCESSING)

IPMSO has scoured the industry to find the least expensive, highest performing, credit card payment processor for our clients. No more high monthly fees, excessive equipment lease or purchasing costs and hidden rates. 

HUMAN RESOURCES AND PAYROLL SERVICES

Managing employee needs is vital to the success of your practice. Whether you need a full service Human Resource department to manage payroll, benefits, compliance and liability, or just selected services at the ready to enhance your already well functioning office manager, we can help. In addition, IPMSO members can access a dedicated Human Resource Hotline, ready and able to answer your most pressing questions on employees, procedures and liability. And speaking of employees - satisfied employees make productive employees, so we even offer selected employee perks and discounts at a cost that makes sense for your wallet!  We offer our members access to one of the first Certified Professional Employer Organizations (CPEO) recognized by the IRS, meaning they are held to the highest operational standards.  

ZYWAVE CLIENT PORTAL

This comprehensive online resource was designed with your unique business needs in mind. Discover a host of tools, services and resources that help you to collaborate, minimize risks, promote wellness, prevent losses and stay in compliance.  From the hot topic and time relevant HR topics on the Feature Communications page to the search functions by keyword or category you're sure to have the information you need at your fingertips.  All resources are available to download for editing to your company's branding/specific needs and distribution of those topics that your staff will benefit from the most!
EXAMPLE RESOURCES:  BENEFITS BUZZ   /   COMPLIANCE OVERVIEW

CREDENTIALING AND PAYER ENROLLMENT

The business of taking care of patients requires paperwork . . . a lot of it. CAQH, DEA, Managed Care Payers, Medicaid, Hospital Affiliations, Source Verifications, and State License Registries, just to name a few. Depending upon the size of your practice, managing documents and expiration dates alone can add up to the equivalent of a full time employee’s salary and benefits. We can help. With our unique dashboard and dedicated credentialing team, we take the cumbersome process of credentialing and enrolling with the payers out of your hands. From bringing on board new employed providers, to opening a new practice, to maintaining your credentials, we get it done.

PAYER AND MANAGED CARE CONTRACT MANAGEMENT

Are you receiving the most value out of the work that you do? When was the last time you looked at your fee schedules or had a detailed understanding of your Payer contracts? Ensuring that you have the most up to date contracts and understand your payment rates is critical to managing your revenues. IPMSO’s practice financial team has worked on hundreds of contracts, compiling contract cheat sheets and performing rate comparisons, and assisting clients to increase their payments through payer mix adjustments, contract negotiations, and fee schedule changes. We keep your contract analysis up-to-date and available to you.

CUSTOMER SERVICE AND EMPLOYEE ENGAGEMENT TRAINING AND CONSULTATION

An engaged employee is a happy employee and a happy employee offers great customer service.  In today's medical field, customer service is a hot topic and we are here to help.  Using the methodologies of superior customer service and employee engagement "experts" like Disney and Chick-Fil-A we have developed training to help your practice transform themselves in to any customer's dream.

STAFF TRAINING AND EDUCATION

The demands of the medical practice require a tailored approach to training your staff in all areas - customer service and irate customers, employee communication and productiveness, Microsoft office programs, and of course the backbone of the practice: coding and billing competency. IPMSO offers a full spectrum of training courses and custom educational programs written specifically for today’s medical practice. With many of these programs offering Continuing Education Units, we bring the educational offerings to you; what you need and when you need them.

SOCIAL MEDIA MARKETING

Social media is a key component of marketing your practice, engaging with your patients, and hearing their feedback.  Understanding the importance of using social media today is one thing...finding the time to do it, and do it right, is a whole other matter. We can assist you with comprehensive social media services for effective online management and marketing, that include: Content & Engagement, Branding, Lead Generation, and Analytics & Community Management.
VIEW THE FLYER

WEBSITE MANAGEMENT

A custom website reflects the personality of your practice and is tailored to your needs and the needs of your patients.  Your site needs to make a great first impression, give readers the kind of experience they expect from a modern website, provide intuitive navigation and organization, and adapt flawlessly on mobile devices. Even better, a vendor partner who provides training and an easy user-interface for making most routine updates.
VIEW THE FLYER

BUSINESS INTELLIGENCE SERVICES

We recommend IntelliTraq, a product created by Pediatric Management Institute (PMI).  Incredibly powerful yet preserving a level of simplicity, IntelliTraq uses data visualization tools to bring your organization's financial data to life.  Whether you are a Practice Administrator/Provider that is experienced and likes to immerse yourself in practice metrics or just want to quickly and accurately assess the practice's financial health, IntelliTraq is designed to help you make better decisions.  Data analysis completed by IntelliTraq can reduce reporting time so you can turn data in to insights about your practice, diagnose problem areas, and find solutions to these issues with suggested possible causes and solutions.
MORE INFORMATION ABOUT INTELLITRAQ   /   MORE INFORMATION ABOUT PMI BUSINESS INTELLIGENCE SERVICES

COMPLIANCE AND AUDITS

HIPAA, Coding and Audit Preparation, Corporate Compliance, Staff Training, Corporate Policy and Safety Manual Drafting, OSHA and Bloodborne Pathogens and more. We’ve got you covered. You can expect professional and thorough service from our leading expert on compliance issues and a dedicated dashboard for you to track your trainings and house your all your compliance documents in one location, all at the IPMSO discounted rate.

"We use [IPMSO's Compliance Solution] and it's both economical and simple to implement!  We utilize their services for Corporate Compliance, OSHA and HIPAA Compliance, and Training."  -Jeanne Costello, Practice Administrator, Brighton Pediatrics, NJ

CODING TOOLS, TRAINING, AND STAFF EDUCATION

IPMSO members now have access to multiple education and practice tools through one great partner- The Coding Institute! With their suite of specialized coding tools, including SuperCoder, your practice can now access code scrubbers, targeted code searches and an Ask The Expert feature! In addition, your IPMSO membership provides further discounts on coding alerts and bulletins...and hundreds of audio and web conferences to fully train your providers and staff on coding, billing and a host of other topics, all at your convenience and at the time and place you need it!

ANSWERING SERVICE AND SECURE TEXT MESSAGING

Through a very special arrangement, IPMSO has secured a deeply discounted per-provider rate on one of the most well-respected, customizable answering service platforms. Now with enhanced features, such as the integration of overnight messages directly into the practice’s EMR, you and your patients can be assured that you will never miss an emergency call, or the documentation needed to follow-up the next day with clinical and billing tasks.

LEGAL SERVICES

From mergers and contracts to property closings and lease agreements, your medical practice needs an experienced legal team to ensure your compliance and protection. The costs of the necessary legal aspects of your business add up quickly. We can help you lower these costs, either through a dedicated legal service team, or occasional assistance with a project or documentation. Our attorneys excel in partner agreements, business structure recommendations and creation, FMLA compliance and more; everything your practice needs to function smoothly . . . and legally.

GRANT OPPORTUNITIES

Have an amazing idea you want to put into practice? Let our team do the work of finding you funding. We can search our extensive list of resources and help you through the confusing and laborious process of qualifying and applying for grants and funding opportunities. There is unlimited opportunity to enhance your research and quality care programs through national and private funding platforms. IPMSO can pair you with these opportunities and help you create the dynamic and progressive projects your team is capable of.

REMOTE BILLER ™

An enlightened billing concept founded from the need to stop the pilfering and allow our clients to retain control of their accounts receivables at all times. Trained, experienced billers sit remotely with the experts at The Verden Group and the Pediatric Management Institute, but each one is dedicated to you. They access your practice management system, are responsive to your directly, and are dedicated to your accounts. It’s the same as having a biller in-house, except they are offsite, trained, managed and overseen by experts. 

INSURANCE: MED MAL, LIABILITY, PAYER RISK MITIGATION

Did you know that you can create your own specialized packages to insure you against profit loss, failure to meet benchmarks and the loss of a payer contract or a practice physician? We have the resources to help you minimize risk and keep your profit where it belongs . . . with you. You won’t believe what is possible with the exclusive programs that IPMSO has crafted with our experienced partners! In addition, IPMSO subscribers have access to tailored malpractice, cyber risk, liability, and worker’s compensation packages. Think out of the box with your insurance needs!

PHYSICIANS-ONLY FINANCING OPTIONS

The financial needs of any medical practice are unique. When it’s your practice, you want to ensure that you are partnering with companies that understand your need for cash flow, access and flexibility. IPMSO has evaluated the best financial programs available to physician practices today and can help you carefully select the right financial partner for your needs. Allow our partners and experience to show you how your practice financial flow can run smoothly and in anticipation of your specific needs.

FINANCIAL RISK MITIGATION

In today's Pay-For-Performance/Value-Based Payment world, you need exclusive options to mitigate your risks and risk-sharing arrangements.  We are here to help!

TECHNOLOGY NEEDS

Love it or hate it, technology is the backbone of today’s forward-thinking medical practice. How do you manage your cyber security issues? Do you know how to handle a server crash BEFORE it sabotages your schedule and finances? How do you evaluate the right phone and intercom system for your practice for cost and ease of use? Your IPMSO tech team can manage any size project, or just simply manage your day to day technology needs, leaving you to play doctor . . . and not the computer handyman.

EMR Conversion Tool

Our EMR Conversion Tool offers a simple way to archive and access your legacy records.  Quickly regain control of your legacy patient medical records within weeks of when you have stopped entering data into your legacy system and gone live with your new EMR. Your patient medical records are extracted, stored in a HIPAA-compliant archive, and presented in a graphical user interface that is accessed from a click inside of your new EMR.